 | ||
Aplicación del Modelo L* de minería de proceso al módulo Almacén del Sistema de Información Hospitalaria alas HIS | ||
| Published in: | Proceedings of the 13th Latin American and Caribbean Conference for Engineering and Technology: Engineering Education Facing the Grand Challenges, What Are We Doing? |  |
| Date of Conference: | July 29 - 31, 2015 | |
| Location of Conference: | Santo Domingo, Dominican Republic | |
| Authors: | Arturo Orellana García Yovannys Sánchez Corales Laura González Cabrera | |
| Refereed Paper: | #4 | |
Abstract: | ||
|
Most companies use information systems to manage
the execution of the business processes. Information systems record
in a trace the actions that are performed when running instances
or cases of business process. Obtaining the process models from the
information contained in the trace is possible by means of use of
process mining which its offers much other advantages. The
process mining techniques gives support to operative work of
companies. The mined models supports business process redesign
and diagnosis. Diagnosis includes performance analysis, anomaly
detections, and identification of common patterns. The process
mining is useful on business management because it can to
contribute to the business process managements and business
audits. For development of research is applied the model of
lifecycle L* proposed by Will van der Aalst for analyzing business
processes.This research presents the application of several
techniques of process mining to Module Store of a Hospital
Information System, oriented to show its real utility in the business
process management, in function to improve it.
Keywords-- Process diagnostic, process management, process mining, information system. | ||